Privacy Policy

At ChatInsight, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

1. Information We Collect

Chat Data: When you upload WhatsApp chat export files to our service, we temporarily process the content of these files to provide you with analysis and visualizations. This includes:

• Message content
• Sender names
• Timestamps
• Media references (but not the media files themselves)

Session Information: We collect basic session information to maintain the functionality of our service, including:

• IP address
• Browser type
• Session identifiers
• Access times

2. How We Use Your Information

We use the information we collect exclusively for the following purposes:

• To Provide Our Service: Processing your chat data to generate analysis and visualizations
• To Maintain and Improve Our Service: Identifying and fixing technical issues
• To Protect Our Service: Detecting and preventing fraudulent or unauthorized access
• To Comply with Legal Obligations: Responding to legal requests when required by law

3. Data Storage and Security

Temporary Storage: Your uploaded chat files and the resulting analysis are stored temporarily on our servers only for the duration of your session (24 hours maximum). After this period, all your data is automatically and permanently deleted.

Data Security: We implement appropriate technical and organizational measures to protect your data, including:

• Secure session management
• Rate limiting to prevent abuse
• Security headers to protect against common web vulnerabilities
• Isolation of user data to prevent cross-user access

No Data Sharing: We do not share, sell, rent, or trade your information with third parties for their commercial purposes.

4. Your Data Rights

You have the following rights regarding your data:

• Right to Access: You can request access to your data during your active session
• Right to Deletion: Your data is automatically deleted after your session expires (maximum 24 hours)
• Right to Opt-Out: You can choose not to use our service if you do not agree with our privacy practices

5. Children's Privacy

Our service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that a child under 13 has provided us with personal information, we will promptly delete it.

6. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

7. Data Processing Details

Local Processing: All data processing occurs on our servers. Your chat data is never sent to third-party services for analysis.

Anonymized Analytics: We may collect anonymized, aggregated statistics about service usage to improve our service, but this data cannot be traced back to individual users or chat content.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

• Name: Andile Mbele
• Email: [email protected]
• GitHub: xeroxzen

Last Updated: March 10, 2025

← Back to Home